10gen

Creators of MongoDB

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Download the latest stable releases, or new nightly builds.

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From our Customers

MediaMath is growing fast and our data volume throughput requirements are going up very quickly. MongoDB and 10gen have been extremely helpful partners for us in scaling our data infrastructure.

Vince Li MediaMath

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MongoDB Support

Keep your MongoDB production deployment running smoothly

10gen provides production support for MongoDB. Packages are available at different support levels, outlined in the table below. Two and three year terms are available at a discounted price. For more information about commercial support, please contact us.

If you are having a production issue and need support immediately, 10gen can usually on-board new clients within an hour. Please contact us at (866) 237-8815 for more information.

  Silver Gold
 
$2500
Server* / Year
$4000
Server* / Year
Coverage Hours 9am-9pm ET
Monday-Friday		 24x7
Response Time 4 hours 1 hour
Phone Support Unlimited Unlimited
Web Support Unlimited Unlimited
Emergency Patches Not included Included
Support contacts 2 4
Commercial License Not included Included
  Purchase Support
  * Each server is limited to 256GB of RAM

Have questions about MongoDB support? Contact us or call (866) 237-8815 to learn more.

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