10gen offers MongoDB Subscriptions for customers that demand enterprise-grade capabilities, uptime and support. Subscriptions offer access to MongoDB Enterprise, professional support and commercial license options.
- MongoDB Enterprise. MongoDB Enterprise is available with the Enterprise Subscription. It includes a number of value-added capabilities, such as advanced security, purpose-built monitoring and SNMP support for integration with standard enterprise monitoring and management tools. In addition, MongoDB Enterprise is tested and certified on Red Hat/CentOS, Ubuntu and Amazon Linux.
- Professional Support. MongoDB Subscriptions provide 24x7 access to support. Customers can ask 10gen's MongoDB experts an unlimited number of questions at any time of day. A 10gen engineer conducts a brief onboarding call to orient customers to the support process and to gather information about their environments (e.g., hardware specifications and application architectures). The 10gen team also checks in quarterly to help keep MongoDB running smoothly. Lastly, 10gen support includes emergency patches for MongoDB (for Standard and Enterprise customers).
- Commercial License. Enterprises with restrictions around the AGPL license or those interested in OEM applications may prefer a standard commercial license, which is included in the MongoDB Standard and Enterprise Subscriptions.
How to Buy
|SLA||4 Hours||1 Hour||30 Minutes|
|Support||9am – 9pm local, M – F||24 x 7 x 365||24 x 7 x 365|
|Emergency Patches||Not Included||Included||Included|
|Price||$2,500 / Server / Year||$5,000 / Server / Year||$7,500 / Server / Year|
Prices above are quoted in US dollars for the US and Canadian markets; for pricing outside these areas please contact sales. Only data-bearing (i.e., mongod) nodes require server licenses; nodes for routing and configuration (i.e., mongos, arbiters and config servers) do not require server licenses. To learn more about our support policy, click here.
MongoDB Development Support
10gen also offers MongoDB Development Support for teams in development, testing and staging. To learn more, click here.